2. What are iSignUpNOW.com's Privacy and Protection Policies?
 
Many Internet companies offer services for free, but depend on the right to sell (or "share") their clients' personal information to advertisers (or "partners") for revenue. Others do not provide adequate security for the online transfer and storage of private or financial information.
 
iSignUpNOW.com's stringent privacy policies and security measures clearly address these concerns. iSignUpNOW.com will not sell, give, lend or otherwise provide personal data from any organization's Sign-Up to any company, institution, individual or other entity other than the account administrator of the organization hosting the Sign-Up. Transmission of personal information, payment information and all other data provided by users is protected by 128-bit Secure Socket Layering (SSL) encryption, and all data stored on our servers is safeguarded using the latest security technologies.
 
iSignUpNOW.com is determined to foster consumer trust in the ability of the Internet to provide convenient commerce services without compromising privacy or security and maintains one of the strongest policies on the Internet.
 
Data Privacy Policies
 
Consumer Privacy Policies
 
Organization Privacy Policies
 

3. How do I integrate my online data with my current database?
 
Data captured during an online Sign-Up can be exported out of the system with the "Data Export Wizard." To complete the export process, the system will prompt you to choose a format for the file (Access, Excel, Comma Delimited Text or Semicolon Delimited Text) and the e-mail address that should receive the file. The Account Administrator initiates the export and designates which e-mail address should receive the data for each export.
 
For organizations with more complex, automated data integration requirements, iSignUpNOW.com's development team will work with you to design a customized solution. For more information and pricing, contact us at 1.877.729.4786.
 

4. Does iSignUpNOW.com retain its processing fees in the event of a refund or charge back situation?
 
If a transaction has been processed through the system and is refunded or charged back at a later time, iSignUpNOW.com does retain its processing fees.
 
Despite an event being cancelled or an individual deciding not to participate, iSignUpNOW.com has completed the transaction, deposited the funds into the organization's account and continues to archive the data history of the transaction. Therefore, iSignUpNOW.com has incurred the costs of completing that transaction, and the fees are retained to cover those costs.
 

5. How do I accommodate people who are not comfortable with the Internet and would prefer to use traditional methods like mail, phone or fax?
 
Letting your members know about iSignUpNOW.com's 100% privacy and top of the line security should reassure participants who are wary of transferring personal and financial information online.
 
For users who insist upon mailing or faxing payments, administrators can enter their mailed or faxed information using our "Manual Key Wizard" feature. The system will handle the data and process the financial transaction in the same method that it does for online transactions. This allows the organization to retain all information in one location, regardless of the registration method used.
 
Increasing Internet adoption rates, along with a rise in public awareness over safe Internet practices, will soon eliminate the two-tier process.
 

6. How do I integrate my online registrations or donations with my current accounting system?
 
Online financial transactions can be reconciled with existing accounting systems. Detailed payment information is accessible in real-time by your organization's Account Administrator(s). In addition, iSignUpNOW.com generates a payment summary report that is e-mailed to a designated Administrator to recap all payments, deposits and charge backs for a given month.
 
For organizations requiring fully integrated reporting, our development team will work with you to design a customized process for reconciling transactions. For more information and pricing, contact us at 1.877.729.4786.
 

7. Can my donors and members track their activities through the iSignUpNOW.com Web site?
 
Members and donors can access their transaction history by selecting the "View My History" section from the www.iSignUpNOW.com Web site.
 
In order for their Sign-Ups or donor histories to be available and complete, they must log in with an e-mail address and a password during the original Sign-Up and for each online transaction thereafter.
 

8. Does iSignUpNOW.com use cookies?
 
Cookies have quickly become an industry standard due to their tremendous ability to enhance your Internet experience. Cookies are pieces of information, such as a password, that are stored by an Internet browser on your computer's hard disk. For example, a Web site that requires log in but utilizes cookies would allow frequent visitors to bypass the process of remembering and entering log in information.
 
Most browsers are set to accept cookies by default. The browser settings can be altered to refuse the acceptance of cookies, but it is difficult to take full advantage of the Internet if this setting is turned off.
 
iSignUpNOW.com is committed to using cookies in a secure and private manner. All administration and registration services on iSignUpNOW.com are only accessible to browsers accepting cookies.